When will my order arrive?

Most U.S. orders arrive in 5–12 business days, including 1–3 days to pack your order. You get a tracking link by email as soon as it ships.

Is shipping free?

Yes, on U.S. orders over $45.

What if my pet doesn’t like it?

Our happy-tail guarantee has you covered. Tell us within 30 days of delivery and we’ll make it right.

Are your toys safe?

We pick toys without small detachable parts and test them with our crew first. Always supervise play and retire toys once they’re worn.

Can I change my order?

Send us a note within 12 hours of ordering and we’ll update it before it ships.

Send us a note